Free Shipping Info and FAQs
Do you offer Free Shipping?
Yes. We are proud to offer free shipping on most orders of $199 or more(placed online). This applies only to orders shipping to the lower 48 states and excludes some very heavy or oversized items like machines, some aerosols, extra long levels and similar items. Orders placed via any other method(NOT online) are not guaranteed free shipping - though we do encourage you to ask - this is mainly because there are many items we do not sell on the website but do sell by other methods.
What Shipping method is used for "Free Shipping"
Free shipping is generally sent by a ground method of our choice. This includes, but is not limited to, Fedex Ground, UPS Ground, and USPS Parcel post. We reserve the right to change our free shipping method at any time. Remember that you always have the right to pay for an expedited shipping method if your order requires a very quick turnaround time.
How long does free shipping generally take?
Generally the ground methods used will require 2-8 business days in transit depending on your distance from the shipping point. Remember to allow 1-2 business days handling time for your stock orders and more time if your item is out of stock.
What if I have other questions about Free Shipping?
We highly encourage you to call or email us with questions on shipping or anything else that relates to our products. With constantly rising fuel costs shipping rules can be tricky, but we also strive to serve our customers as best we can. We also thank you for your preference in choosing CAP Hardware Supply and your understanding of these matters.